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Clients Say

"We've many clients who rely on our ability to design and co-ordinate their direct mail campaigns. For several years 121 has been our sole provider based upon their ability to react quickly, always deliver (if not over deliver) on expectations and are great people to do business with. We'd have no hesitation in recommending 121 Direct Mail to anyone."



“I just wanted to drop you a note to thank you all so much for pulling together this month and pushing yourselves all to the limits with getting this delivered on time. Both myself and Yemi thank you and the client has just called to ask me to pass on her thanks. It was very tight and I know we didn’t give you any breathing space but you made it happen all the same. It was a really big launch for them this month so there was a bit more pressure than usual so sorry if we’ve been a bit grumpy with it but it is all done and dusted and everyone is thrilled. Thank you so so much. We really do appreciate it. Please pass on our thanks to the rest of your team. Have a lovely weekend all J”



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Quality Assurance




The New Partners in quality Scheme replaces the original Royal Mail Bronze Member quality mark which was awarded to qualifying mail fulfilment houses that supply enclosing and despatch services for direct mail.

121 Direct Mail were an early receiver of this award and are proud to now be a Partner in Quality with the Royal Mail 'Mailing House scheme', which reflects high quality standards within the mailing industry.

This independently assessed scheme reflects our commitment to providing a high quality service that fully adheres to industry standards that are committed to excellence.

This award was designed to assist buyers in the selecting of high quality mail suppliers and demonstrates that 121 Direct Mail can offer you:

  • A Dedicated and Knowledgeable Team
  • Proof of Postage Procedures
  • Hand and Machine Facilities
  • Database Enrichment and Address Hygiene


"At 121 Direct Mail we pride ourselves in perfection, that's why quality assurance is an ongoing process and a number one priority."

To discuss your requirements or request a free quote, please get in touch.

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